Is Viagogo Legit: Online shopping or booking a reservation has probably saved your life on more than one occasion. We can all spend a few seconds shopping or securing tickets for our favorite event. A concert, a play, a sporting event, or another event can be purchased or sold online. One is Viagogo. Online ticket brokers open up this possibility to buy and sell tickets to events around the world, and one of the largest ticket resale Platforms allowing this is Viagogo.com.
Is Viagogo a Safe App?
In summary, Viagogo is real. Founded in 2006, it is one of the most popular sites for swapping and reselling tickets. Tickets for critically acclaimed shows and major soccer games are available, but not in the US. The site covers happenings in Europe, Africa, and Asia (Pacific region and the Middle East). On Viagogo, you may usually buy a used ticket. That doesn’t mean the ticket isn’t valid. The original purchaser wants to sell it today. There are several legitimate reasons to resale or swap tickets.
Is Viagogo a Scam?
What are the gripes: Even if Viagogo is legitimate, not all users are pleased. Sure, some are, but their website has a large number of unfavorable reviews. This raises the question of buying a ticker via this platform. Typical reasons include a harsh customer service staff, a large booking charge or tax that isn’t visible until checkout, way too expensive tickets, and ticket delivery delays that resulted in customers missing events. Typically, tickets arrive a week before the event. If you don’t, Viagogo will refund your money if the ticket isn’t delivered.
The vendor gets a complete refund plus an admin fee. Still, don’t assume you’ll receive your money back. People who didn’t get their money returned have complained. Some say Viagogo has lately improved customer service and ticket purchasing. This should improve evaluations because, while it is a real service, it is unreliable. Unreliability is a deal-breaker for people who wish to enjoy their favorite concert or basketball game.
How to Complain about Viagogo
Let’s say you couldn’t attend due to faulty tickets. You can complain to Viagogo and want your money back. You may also need to send proof of rejected tickets or problems at the door. Be sure to read the fine print and that the mistake wasn’t yours before complaining. If you have a problem with your tickets, you can utilize the online contact form inside the Help Center to contact customer service. You must also provide specifics about your condition. So make sure you have your order number and date.
Buy once, Read twice
Viagogo claims that filling out the online form on the website is the fastest way to contact them. If the event you’re complaining about occurs within the following few days, your complaint will be given priority. A response is usually made within one business day. Viagogo customer care may contact you by email or phone to address your issue. After receiving all required information, customer service has 20 days to respond. If you’re not happy, you can file a formal complaint. Viagogo is a legitimate site with a good user experience. Buy tickets from a reliable source and you should have no problems and enjoy the event to the fullest. To avoid any scams, familiarise yourself with the Viagogo ticketing terms and regulations. Reread your tickets and the event’s tiny print.
Pros:
- A good assortment of tickets, occasionally a hard-to-reach ticket
- Buying concert tickets in 50 countries
- Tickets are available for music concerts, sporting events, festivals, and theatrical plays.
- Tickets can be bought in several currencies.
- Various gadgets can buy and sell tickets.
Viagogo –
- History of bogus ticket sales
- Unlicensed advertising and phony reviews to influence public opinion
- Users frequently decry excessive costs.
- So-called “insufficiently transparent” service
- Ticket delivery issues
What is Viagogo?
The platform ensures a legitimate, dependable, and secure ticket purchase or sale. The site is easy to use. The interface is designed to save time while filling out buy or sale orders. The site provides a typical search bar where visitors may simply find events or cities. You must register to access the site without restrictions and to buy and sell tickets. (fii-institute) The site’s creators worked hard to make the registration process as simple as possible.
Is Viagogo safe?
Trust in a certain ticket sales site is based on both service quality and client reviews. In addition, the service managers guarantee their company’s legitimacy. At the same time, the service receives the most criticism. It’s frequently accused of selling bogus tickets. The case went public and harmed the company’s reputation. Customers’ trust was also influenced by the fact that many couldn’t attend the Take That concert. This occurred because many of the sold tickets were personalized. Despite numerous errors and blunders, the service management worked to rebuild client trust. Sometimes PR managers went far to acquire client trust.
Viagogo support
Despite varying perspectives about the service’s work, clients generally like it. The support service operators do their best to help the client solve the problem and answer all queries. Attention! You can’t contact the support service unless you’ve registered. You can also use a social media account to register. The program also provides a list of frequently asked questions. These lists are categorized into seller and buyer questions for consumers’ convenience.
Exist any Viagogo COVID-19 reviews?
Because Viagogo doesn’t want to repay some of its consumers, there has been at least one lawsuit against them since COVID-19. It has been reported by Law360.com that Viagogo is considering withdrawing from a proposed class-action lawsuit brought by a Florida woman who claims Viagogo has refused to refund customers for events that were canceled due to COVID-19 because the company has accepted a voucher that cannot be used for other events.
How much is Viagogo?
This service, like others, must charge a price. This is a service charge. That is, you pay the service for allowing you to transact on its platform and connecting vendors and buyers. This fee is legitimate and is used by all reputable businesses. The service does not indicate the charge in advance because it varies depending on the event, city, and nation. The buyer also pays the state tax. Each country’s tax rate varies. Service costs often vary from 20 to 35% of the ticket price. The fees for all companies in this category are roughly the same.
Ticket Promise
The service ensures legitimate, safe, and security cooperation. The service staff always tries to find a solution and ensures that both vendors and buyers are happy with the transaction. The service ensures you get your bought tickets on time and may attend the event without any issues. You have ten days to report any ticketing issues. After 10 days, the service is no longer available. If you encounter problems with your tickets on the day of the event, you have five days to contact the service representatives.
Sadly, there are many unfavorable comments and evaluations regarding the firm. This is because there have been examples of phony electronic tickets that have called into doubt the company’s validity and integrity. The service has been accused of trying to manipulate online reviews. The company’s reputation suffered. Throughout the company’s history, tickets for non-existent performances have been sold, as have tickets for charitable events.
