Pack up and go reviews:Pack Up + Go, a Pittsburgh-based travel agency debuted in January 2016 and has since sent approximately 16,000 travelers on 8,000 trips to 90 destinations across the United States. What’s the catch? The entire journey is a surprise, from the destination to what to do there. Pack Up + Go operates like a regular travel agency — and, according to founder and CEO Lillian Rafson, is fully accredited — except that travelers have no idea where they are going until the day of departure. It was now my turn to put it to the test. From the moment I clicked “purchase” on my trip to the moment I landed in my surprise destination, here’s what happened.
The premise is straightforward: Go to Pack Up + Go’s website, click “go somewhere,” and then choose the type of trip you want to take. I went on a solo trip by plane or train. Every option is for a three-day vacation. You choose your budget (I chose $1,000), click buy, and are taken to a form.
You provide the company with a wealth of information about yourself and your future plans. Pack Up + Go then acts as a matchmaking service, matching the traveler with the ideal destination by utilizing in-house travel agents to plan the trips. Rafson describes it as a “low-tech, hands-on process.”