Atlantic Broadband Reviews: In business for 15 years, Atlantic Broadband has been providing internet, phone, and television services to customers on the East Coast. It provides high-speed internet access to residences and businesses of all sizes in the area. In all of the locations where the company provides internet access, the company has service centers and retail stores. Cogeco Communications, Inc. owns 100 percent of Atlantic Broadband, which is a wholly-owned subsidiary of the company.
Atlantic Broadband provides excellent customer service and is committed to ensuring that customers are completely satisfied. It provides free next-day installation with appointments scheduled in three-hour time slots on the same day. It also provides two-hour service windows if you are experiencing problems with your internet connection.
Customers will always have someone available to troubleshoot and fix any internet problems that arise because the company provides technical support around the clock, seven days a week. Customers can also troubleshoot their modems through their own personal online account if they have one.
Customers can use their Atlantic Broadband account to manage payments for services, set up email accounts, and deal with the effects of inclement weather and power outages, among other things.
Customers can find a wealth of information on Atlantic Broadband’s website, which is updated frequently. It includes how-to videos, user guides, and frequently asked questions. The customer service phone number is also prominently displayed. At Atlantic Broadband, you will receive excellent customer service and support.
At up to 50 Mbps download speed, Atlantic Broadband provides more than enough bandwidth for any streaming application or internet TV provider. In addition, the company ensures that home wi-fi access is dependable and that there are no wifi dead zones or internet outages in your home or place of employment.
A similar service to that provided by Xfinity Internet, Atlantic Broadband makes wi-fi hotspots available to its customers in its network areas so that they can have access to high-speed internet while away from their homes.
Customers who are interested in purchasing internet, television, and phone service can bundle all three of these services, or any combination of them, in order to take advantage of discounts. You must first enter your geographic location online in order to see all of the available Atlantic Broadband plans.
There are no cancellation fees associated with the Atlantic Broadband service. In addition to the free installation and high-quality customer service, these are advantageous features.
Some of their packages are tied to long-term commitments. Using an Atlantic Broadband approved modem or wi-fi router may result in additional fees being assessed.